Letters Of Recommendation

Beginning in 2019, the Chicago History Museum began working with Featherstone, Inc. on a complex initiative to construct a new outdoor experience on the grounds of the Museum and renovate a massive underground collections storage facility. I’m writing to express my thorough satisfaction with both the working relationship we established and maintained with them, and the quality of the products Featherstone helped us realize. The History Trail is a tremendous achievement and a wonderful new asset in Lincoln Park and the updated and upgraded Russell L. Lewis Jr Research Collections Facility is well on its way to a successful completion.

The team from Featherstone worked in close partnership and coordination with the staff of the Museum. They understood and supported the Museum’s goals, kept the in-house team engaged and informed, managed myriad project contracts, and provided the Museum with the critical support we needed to develop, plan, and execute these two large-scale projects. The Featherstone team was professional, respectful, and experienced.

We could not have chosen a better partner to help us realize these two mission-critical projects. I would welcome the opportunity to work with them again.

Our experience with Featherstone has been very positive. They have exceeded our expectations on providing professional service, on time implementation, and staying on budget. As Owner’s Representative, Featherstone kept us well informed throughout the project and managed all selection and dealings with the contractors. They provided a worry-free implementation.

Featherstone’s professionalism was evident throughout the project. Staff at all levels of the company were committed to the success of the project and to our satisfaction. The project came in under budget, allowing us to add additional enhancements and improvements. Featherstone was a great advocate for the Library ensuring that work was done properly and always keeping an eye on our bottom line. Featherstone’s team delivered the project on time despite adverse weather conditions early in the construction schedule. Because the project involved work adjacent to – and inside- an occupied building, they understood the importance of keeping service disruptions to a minimum for our patrons.

Thanks to Featherstone, Inc., our project was completed in an extremely timely and professional manner with very little disruption to the staff and the Library Board. I was impressed with Featherstone’s competent and knowledgeable staff who made the entire project flow smoothly and on schedule.

Featherstone, Inc.’s work was impeccable from estimating to finishing. They handled the bidding process, all the contact with the trades, and all the scheduling and supervision of the workers. Their expertise allowed us to complete the project ahead of time and under budget, while providing quality workmanship and material. I would highly recommend Featherstone, Inc for any construction project.